FAQ
If you have any questions please check our frequently asked questions. If you still haven’t found the answer to your question, feel free to contact us via email or give us a call at +31 30 303 6300.
If you have any questions please check our frequently asked questions. If you still haven’t found the answer to your question, feel free to contact us via email or give us a call at +31 30 303 6300.
Yes! Mother Goose does not serve the 'average breakfast buffet'. Instead, we've teamed up with Vegitalian to bring you an incredible, healthy vegitarian breakfast. There's no better way to start your day. Read more about the options here.
These are just the requests Mother Goose likes! We absolutely love to arrange something special for you, and without any false modesty, we must say that we are pretty good at it too. No request is too crazy. Dining on top of the Dom Tower? We will try to arrange it for you! So please, do not hesitate to contact us.
No, Mother Goose does not have a restaurant.
Mother Goose works with TrainMore to offer our guests excellent exercising facilities during their stay. With a large assortment of equipment, personal training, live classes and a sauna, TrainMore is a luxury, fully equipped gym, at only 3 minutes from the hotel on foot.
Prices
1 day = € 10,00
1 week = € 35,00
1 month = € 59,00
Upon presentation of their hotel room key guests can make use of the special Mother Goose rate.
From 15:00 onwards, Mother Goose will take you under her wing until the moment you check out. Don't worry - you have until 11:00 to wake up slowly, and start your day. Our reception staff is at your service 24 hours a day, so you are more than welcome to check in late or check out early.
It goes without saying that you are very welcome to leave your luggage with Mother Goose before check-in and after check-out, so you can discover Utrecht light as a feather!
No, there are no minibar in the rooms. We have chosen not to, as this is really planet unfriendly.
The Mother Goose living room does have a huge SMEG fridge with an extensive selection of cold drinks.
We certainly do! Looking for a unique and original present? We would love to help you out. Our gift vouchers are great to give and great to get as a present!
Yes, we do! Utrecht is often called ‘bike city’, so do what locals do and discover the city by bike!
1 day = €16 per bike
½ day = €12 per bike
Any additional day = €14 per bike per day
We recommend you to travel by public transport as this is better for the environment and Utrecht’s city center is not very car friendly. If you still decide to come by car, you can use our adjoining parking deck on request for an additional fee.
Parking Jansdam - Utrecht
Address: Jansdam 1, 3512 AH Utrecht.
Parking costs: € 35,00 (per day) from the moment of your check-in at 15:00, until your check-out at 11:00.
Since the number of parking spaces is limited, it is essential to reserve a spot in advance. To process your reservation, we require your license plate number. You can submit your parking request via email. If a spot is available, we will finalize the reservation for you. You will then receive a confirmation with additional information through our parking system, Toogethr.
A group reservation is a reservation of a minimum of 4 rooms. Please note, different terms and conditions apply to group reservation. Do you want to make a reservation or do you have a question? Please email us, or call us at +31 30 303 6300. Do you wish to receive more information? Take a look here.
Yes, of course it is! With our family guests in mind Mother Goose offers a Goose Family Room, consisting of two Large Goose Rooms with a connecting door. This way, parents and children keep their privacy but can still stay at our hotel together! Bookings for these rooms are only upon consultation with Mother Goose. Please contact her for more information.
Of course you can let us know in advance on which floor you prefer to stay. Mother Goose will do her utmost to honour your request, but we cannot guarantee you will end up on the floor you have requested.
Mother Goose works with a best available price per night and therefore it can happen that the same room has a different price each night.
That depends on your reservation. If you have made a reservation via our own website and booked a Flexible Rate you can cancel your reservation up to 24 hours prior to your arrival date with no incurred costs. Please take into account that the date of arrival starts at 0.00 AM (CET).
Example: You made a reservation for a stay on 28/07/2025. You can cancel until 26/07/2025 23:59 CET.
Unfortunately, the above-mentioned does not apply to non-refundable rates. This booking cannot be changed or cancelled. When making the booking, you accept that the full price of the stay will be charged directly to your credit card and no refund or changes can be made. The full price of the stay can also be paid by debit card.
Have you booked already, and do you want to cancel your stay with us? Then we kindly ask you to contact us so we can discuss the possibilities. In case you did not book via our website the cancellation policy of the relevant party applies, and you will have to contact them.
Mother Goose is a cashless hotel, you can pay with either debit or creditcard. We do not accept cash payments.
Mother Goose is very popular as a photoshoot and film location. Would you like to have a photoshoot or film at Mother Goose other than for private use? This is only possible with the explicit consent of Mother Goose. Contact us at marketing@mothergoosehotel.com to inform about the possibilities.
Because Mother Goose has taken up residency in an ancient and monumental building, it was almost impossible to realise specially adapted rooms and facilities. The many stairs and beams are unique and very beautiful, but unfortunately it makes the hotel less suitable for disabled people. But please do not hesitate to contact us about the possibilities, we would be pleased to help you.
Several of our rooms can be reached by lift, so that you do not need to use the stairs. Ask us about the availability of these rooms, Mother Goose will be pleased to give you personal advice.
No, unfortunately pets are not allowed in Mother Goose.
But of course! We would be more than happy to put a cot (free of charge) in our Suites! Because we have a limited number of cots, we can only do this upon request and based on availability. So please, let Mother Goose know in advance, so she can make sure your baby has everything he or she needs.
Yes, of course it is! With our family guests in mind Mother Goose offers a Goose Family Room, consisting of two Large Goose Rooms with a connecting door. This way, parents and children keep their privacy but can still stay at our hotel together!
Book your stay at Mother Goose via our website and enjoy our exclusive extra's. When you book directly with us you will receive a 5% discount.
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